❓ Frequently Asked Questions

Most orders are processed within 1–3 business days. Once shipped, delivery typically takes 3–7 business days within the United States. You will receive a tracking number as soon as your order ships.

We occasionally offer free shipping promotions on select orders. Shipping rates will always be clearly displayed at checkout.

Yes. Once your order ships, you will receive a tracking link via email so you can follow your package until it arrives.

Absolutely. All of our jewelry arrives in beautiful gift-ready packaging, making it perfect for special occasions like birthdays, anniversaries, and Mother’s Day.

Our necklaces are crafted from high-quality materials designed for durability and everyday wear. Each piece is carefully inspected before shipping.

Yes. Most necklaces feature an adjustable chain (typically 18–22 inches) to ensure a comfortable fit for most people.

Our jewelry is designed for long-lasting wear. Proper care will help keep your necklace looking beautiful for years.

Yes. We offer a 30-day happiness guarantee. If you’re not completely satisfied with your purchase, please contact us and we’ll make it right.

If your item arrives damaged, please contact us within 48 hours of delivery with photos, and we will arrange a replacement or refund.

Yes. Our store uses secure encryption and trusted payment providers to protect your information.

We accept most major payment methods including: • Credit cards • Debit cards • Digital payment options available at checkout

If you have any questions, our support team is happy to help. Contact us via our Contact Page or email us at: support@nieftiesgifties.com